Find Your BusinessEDGELEVERAGEGROWTHPROFITIMPACTFREEDOM
Install a Profit-Driven Second in Command in 18 Weeks.
We embed a Fractional COO and a full-time Operations Manager into your 1-10M service business to rebuild workflows, scorecards, and meeting rhythm so revenue grows, margins improve, and you stop being the bottleneck.
- More jobs finished on time and invoiced.
- Tighter cash collection and more profit each month.
- Less firefighting and fewer decisions landing on your desk.
Trusted by 85+ Active roofing, restoration, home services, medical offices, law firms, & professional services companies.
Trusted by operators at
85+ roofing, restoration, public adjusting & home services teams scaling with Edge EVAs and EdgeOS.
How Edge Actually Works
Designs each sprint
Fractional COO
Leads the install, runs owner meetings, designs each sprint, and coaches your Ops Manager.
Runs the team day to day
Operations Manager (Second-in-Command)
Lives inside your business, runs the team day to day, and executes the sprints.
They stand up together
EdgeOS System
The workflows, playbooks, scorecards, and meeting rhythm they stand up together so the business runs on rails.
The Real Problem
You Don't Have a COO, a Second-in-Command, or a Real System.
The real issue isn’t that your team “just doesn’t get it.” It’s that you don’t have one person owning the machine that creates consistent lead acquisition, a sales pipeline that actually converts, healthy job economics, and growth mapped with a real plan. Without a true second‑in‑command running a scorecard and an operating system, every estimate, schedule change, and money decision still rolls back to you.
You're still the only brain.
Every decision rolls uphill. Your team waits because the process lives in your head.
Work is scattered everywhere.
Group texts, whiteboards, spreadsheets, CRMs, inboxes, and memory are all competing to be the source of truth.
New hires take too long to become useful.
You keep hiring, training, getting disappointed, firing, and starting over because there is no system for them to plug into.
Money and time leak out.
Follow-ups, approvals, collections, handoffs, and customer updates fall through the cracks because nobody owns the operating rhythm.
The EdgeOS Install
18 Weeks. 9 Sprints. One Operating System.
Over 18 weeks, your Fractional COO and Operations Manager run 9 focused sprints to install EdgeOS around your core constraints. They are not guessing, freelancing, or asking you to design the system. Edge gives them the playbook; your company gives them the context.
You meet with the Fractional COO through the EDGEos sprints install to align constraints, approve the plan, and hand off decisions to your Ops Manager.
Inside Edgeos
Meet the operators. Hear how they think.
Deep dives with our operations managers — who they are, how they work, and the real problems they solve inside your business.
Meet the ops manager behind the system.
How they stop the daily fires before they start.
What an implementor actually does inside your business.
The real problems they solve for owners.
Inside the day-to-day of an EdgeOS operator.
How the system holds the team accountable.
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Meet the Operators Behind EdgeOS
Trained operators installing scorecards, playbooks, and meeting rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
EdgeOS Ops Manager
Systems & Operations · Scorecards · Playbooks · Meeting Rhythm
← swipe to see more of the team →
The Shift
Before EdgeOS vs. After EdgeOS
- Leads come in waves; nobody can say how many came in, how many got estimates, or how many closed last week.
- Sales board is messy: bids sit open for weeks, no one owns follow‑up, and “hot deals” die in inboxes.
- Jobs are scheduled by gut feel; crews are slammed one week and light the next, and you find out about problems when customers are already mad.
- You don’t see job‑level margin; you just “hope the month works out” and plug cash holes with more selling.
- Every price exception, discount, and change order requires the owner to weigh in.
- AR and collections live in spreadsheets and sticky notes; money leaks out in missed invoices and slow payers.
- New hires shadow veterans with no plan, learn bad habits, and need the owner to step in when things go sideways.
- Ops Manager owns a weekly scorecard: leads, estimates sent, close rate, backlog, revenue, gross margin, and cash. Everyone sees the same numbers.
- Pipeline is tracked from lead to paid job; follow‑ups, rehash, and next actions are assigned before people leave the sales meeting.
- Schedule is planned from capacity and constraints; crews know where they’re going, and reschedules are handled without the owner.
- Every job has a simple cost and margin view; bad work types or sources get fixed or cut on purpose, not by accident.
- Clear pricing, approvals, and change‑order rules mean 90% of decisions never reach the owner.
- AR report and collections rhythm are run by the Ops Manager; outstanding balances are visible and shrinking.
- New hires plug into documented workflows, playbooks, and a 30/60/90 plan; the Ops Manager develops them, the owner doesn’t.
Your Fractional COO
Your Fractional COO
A seasoned operator who sets the plan, keeps you in the decisions that matter, and makes sure your Ops Manager can run it.
- Leads the 4-month install alongside your Ops Manager.
- Runs focused owner meetings to clarify constraints, approve sprint components, and set decision rights.
- Coaches your Ops Manager to run workflows, scorecards, and the meeting rhythm without you in every decision.
- Stays on as your advisor once EdgeOS v1 is live so the business keeps improving after install.
Your Full-Time Operations Manager (Second-in-Command)
A Full-Time Operations Manager Who Also Builds the System
Your Operations Manager is embedded in your company full time. They manage your team, own day-to-day execution, and run the EdgeOS sprints under your Fractional COO's guidance, so decisions stop landing back on your desk.
Map the Workflows
Build the Playbooks
Stand Up the Role Library
Implement the Scorecards
Set the Meeting Rhythm
Start Metrics & Financial Reporting
Build a Decision Making Compass
Deploy an Internal Memo System
Release the Company Intelligence AI Layer
Map the Workflows
Build the Playbooks
Stand Up the Role Library
Start Metrics & Financial Reporting
Set the Meeting Rhythm
Implement the Scorecards
Build a Decision Making Compass
Deploy an Internal Memo System
Release the Company Intelligence AI Layer
During the 18-week install, EdgeOS is the priority. Your Ops Manager can also support responsibilities like project coordination, AR follow-up, CRM cleanup, reporting, client updates, vendor follow-up, executive support, or admin work, but those responsibilities should not stop the EdgeOS install from moving forward.
Already Have a Strong #2?
If you already have a trusted Ops Manager or GM, Edge can run the same EdgeOS install and Fractional COO coaching with that person. The system, the sprints and the support are identical. The only difference is whose name is on the seat.
Additional Roles
Need Additional Help? Edge Also Places Specialized EVAs.
EdgeOS is the premium operating role. Once the operating system is being installed, many clients add specialized EVAs to take over execution-heavy responsibilities.
These additional hires are matched to the role, tools, communication style, personality fit, and outcomes you need. They do not replace the EdgeOS install; they plug into it.
Proof
Real Operators. Real Work. Real Proof.
These are the people Edge recruits, trains, coaches, and places inside home services companies. Some specialize in operations. Some specialize in claims. Some specialize in admin and execution. The common thread: they are trained operators, not random outsourced task-takers.
Featured Testimonial
Chris & Christine, Deer Creek Construction
How Chris & Christine installed EdgeOS and built the systems, roles, and rhythm that finally let them work on the business instead of drowning in it.
More Owner Testimonials
Fully AI Trained
All of our Operations Managers come fully AI trained
Every operator we place is trained on the same AI stack we run internally — so they arrive ready to build, document, and think at speed.
Claude
Daily AI thinking partner for drafting, analysis, and decisions.
Grokbot
Always-on AI teammates that work inside your tools and finish tasks end to end.
Obsidian AI Memory
A living knowledge base that keeps your company context.
What Owners Say
"Working with Edge has been a total game changer."
My company's productivity has nearly doubled since bringing on an Edge operator. Their leadership and training make all the difference: they build lasting teams that truly fit your company culture.
Alexis
Victory Claim Services
"Edge truly stands out from every other VA company we've worked with."
Their training and onboarding process are unmatched. Our operators came in ready to work from day one. The whole experience has been seamless.
Jeremy
Element Roofing
"Edge helped me stop working 70-hour weeks."
They recruit, train, and integrate top talent into your business systems. The people they bring in are exceptional: I couldn't recommend them more.
Alex
Red Beard Roofing
"One of the best decisions I've made."
They attract top 5% talent from South America: proactive, intelligent operators who multiply your time and impact. Edge has transformed how I run my business.
Christopher
Justice Public Adjusters
Specialist EVA Bench
Specialist operators recorded by the operators themselves
Estimating, supplementing, claims support, and admin execution — this is the bench Edge recruits, trains, and places to plug into your EdgeOS install.
Ximena
Specialist EVA · Claims / Estimating / Admin
Oscar
Specialist EVA · Claims / Estimating / Admin
Nicolas
Specialist EVA · Claims / Estimating / Admin
M. Fernanda
Specialist EVA · Claims / Estimating / Admin
Marco
Specialist EVA · Claims / Estimating / Admin
Manuel
Specialist EVA · Claims / Estimating / Admin
Luis
Specialist EVA · Claims / Estimating / Admin
Liz
Specialist EVA · Claims / Estimating / Admin
Haydee
Specialist EVA · Claims / Estimating / Admin
EVA in action
Specialist EVA · Claims / Estimating / Admin
Jaime
Specialist EVA · Claims / Estimating / Admin
Diego
Specialist EVA · Claims / Estimating / Admin
Dafne
Specialist EVA · Claims / Estimating / Admin
Cesar
Specialist EVA · Claims / Estimating / Admin
Bernardo
Specialist EVA · Claims / Estimating / Admin
Alejandra
Specialist EVA · Claims / Estimating / Admin
Alejandro
Specialist EVA · Claims / Estimating / Admin
← swipe to see more of the bench →
If Your Business Feels Like a Prison You Built With Your Own Hands, It's Time to Install the System.
You should not have to push every department, answer every question, chase every follow-up, and hold the whole company together from your phone. Edge gives you a full-time Operations Manager and the operating system they install.
In one hour, we'll help you determine whether you need an EdgeOS Operations Manager, a specialized EVA, or both.
FAQ
Common questions
For owner-led trades businesses
The CEO Dashboard.
Everything you need to run your business from a scorecard.
Swipe to see the full scorecard
Proud Affiliations
