About
About Edge Operations Managers
By Cole Kline, Founder, Edge Operations Managers
Edge Operations Managers is a second-in-command company for owner-led service businesses. We place a full-time, COO-style Operations Manager beside the owner. You set the vision, your OM runs the day-to-day. The Operations Manager installs EdgeOS over 18 weeks and keeps running it on your team, so the business stops depending on the owner for everything.
Who we work with
Owner-led service businesses with roughly $1M to $10M in revenue and about 10 to 50 people, where the owner is still the bottleneck. Our core market is home services: roofing, restoration, HVAC, plumbing, electrical and other trades. We also work with accounting firms, medical clinics and wealth management firms.
The seat: an Operations Manager who is your second in command
Most owners don't need more task help. They need someone who owns operations. An Edge Operations Manager runs the team rhythm, the weekly scorecard, handoffs and follow-through, working inside the tools you already use. In clinics, physicians keep every clinical decision. In wealth management firms, advisors keep all client advice.
The system: EdgeOS
EdgeOS is the operating system your Operations Manager installs and maintains: workflows, playbooks, scorecards, a meeting rhythm, financial reporting and accountability. It isn't software you buy. It's a system a person installs and keeps running.
The install: 18 weeks, 9 sprints
The Grow or Sell Systems Install runs over 18 weeks in 9 sprints. Whether you plan to grow or sell, the goal is a business with documented roles, SOPs and a weekly scorecard that run without you in every decision. After the install, your Operations Manager remains full-time to maintain the system.
Also from Edge
- Bookkeeping: standalone bookkeeping. Reconciliation and categorization, not accounting or tax work.
- Secure AI setup: available to current Operations Manager clients as an add-on.
Contact
8494 IN-267, Plainfield, Indiana 46168. We serve clients across the United States.
Phone: 317-605-6245
We interview business owners on YouTube at https://www.youtube.com/@businessoperations-edge. Our main channel is https://www.youtube.com/@edgeoperationsmanagers.
Book a call
Book a call to see whether an Operations Manager fits your business: https://link.edgevirtualassistants.com/widget/bookings/blueprintcall1236dc3j5?source=about
Learn more about the seat: Operations Manager, your second in command
Ready to hand off the operations?
Talk with us about placing a full-time Operations Manager who installs EdgeOS inside your existing tools.
Book a call