Property Turn & Renovation Services · Pacific / US Market
01 · The "Before" Reality
As Rentor scaled property turns and renovation projects across multiple vendors, field completion updates were moving directly toward billing and key handoff without a standardized digital quality scorecard inside GoHighLevel to verify punch-list completion before the property manager walked the unit.
02 · Single Constraint Diagnosis
Quantitative Property-Turn Quality Verification & GoHighLevel Pipeline Alignment: establishing a formal photo and video quality verification gate between field completion and client handoff on property turns, while aligning GoHighLevel lead pipeline stages to the visual workflow.
Insert a mandatory Quality Verification Gate managed by Operations Manager Jessica Cavalcanti between field completion and final vendor payout or client handoff so every property turn passes a photo and video inspection checklist.
03 · What Was Built in the Sprints
Created a dedicated fourth core workflow - the Quality Control and Punch-List Verification Workflow - alongside Lead Acquisition, Sales, and Fulfillment, supported by the Post-Turn Quality Inspection Playbook inside GoHighLevel and Roam.
04 · System Rollout & Team Adoption
During the live Sprint 1 workflow review, Darus Trutna and Operations Manager Jessica Cavalcanti recognized that in property turns, fulfillment speed must be paired with zero-defect handoffs. Jessica built a standalone Quality Control Workflow and linked mandatory photo and video verification checklists directly to the GoHighLevel fulfillment stage before vendor invoices are approved.
05 · Before vs. After Operational Shift
| Operational Dimension | Before EdgeOS | After EdgeOS Install |
|---|---|---|
| Owner Involvement | Darus personally reviewed punch-list follow-ups whenever a property turn needed post-handoff adjustments. | Jessica verifies photo and video quality checklists against the Quality Playbook before closing any property turn in GoHighLevel. |
| Workflow Execution | Subcontractors marked property turns complete verbally without a standardized GoHighLevel quality stage. | Dedicated Quality Control Workflow plus a mandatory GoHighLevel inspection stage prior to vendor payout approval. |
| Visibility & Cadence | No centralized tracking of first-pass quality rates across property turns and vendors. | First-pass quality verification tracked per property turn inside GoHighLevel. |
06 · In Their Own Words
"Having a clear roadmap and dedicated build blocks in Roam allowed us to take the EdgeOS framework and wire it directly into our Rentor tool stack, including a standalone Quality Control workflow in GoHighLevel for every property turn."
Additional Sprint Workstream 01
Additional Sprint Workstream 02
