AI Follow-Ups for a Cleaning Business | Aaron Zedeck, Aaron's Paramount Cleaning
Guest: Aaron Zedeck, owner, Aaron's Paramount Cleaning Solutions. Host: Juan Pablo Gaxiola.
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Aaron Zedeck has done carpet, tile, upholstery and floor cleaning for about 16 years and runs Aaron's Paramount Cleaning Solutions as an owner operator with a tight team of three or four. He tells Juan Pablo Gaxiola why customers value talking to the owner, what a typical day of jobs looks like, and how a friend helped him connect an AI tool to his existing customer records so past customers get a personal check-in when it has been months since their last cleaning.
Key takeaways
- Customers value reaching the owner directly; plan how to keep that as you grow.
- Tailor added services to what you already do well.
- Keep customer history in one place so you can reach out at the right time.
- AI can draft personal check-ins to customers you have not seen in months.
- Owner operators still need a plan for when to step out of the van.
In their words
"People love that the owner's on site. They love that when the phone rings they talk to the owner of the business."
Aaron Zedeck
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