Edge Operations Managers
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Are You Ready for an Operations Manager?

An operations manager pays off when the business has steady demand and too many moving parts for one owner. Answer 10 yes/no questions. You'll get one of three results right away, with the reason.

Are you the owner (or co-owner) and the main decision maker?

1. Are you the owner (or co-owner) and the main decision maker?

Which range is your annual revenue in?

2. Which range is your annual revenue in?

How many people work in the business (employees + regular subs)?

3. How many people work in the business (employees + regular subs)?

Are 5 or more functions active (e.g., sales, scheduling/dispatch, field ops, hiring, billing, customer service)?

4. Are 5 or more functions active (e.g., sales, scheduling/dispatch, field ops, hiring, billing, customer service)?

Do you get steady new leads each month from sources that already work (referrals, ads, SEO, partners)?

5. Do you get steady new leads each month from sources that already work (referrals, ads, SEO, partners)?

Could the business pay a full-time manager's salary for the next 12 months without putting payroll at risk?

6. Could the business pay a full-time manager's salary for the next 12 months without putting payroll at risk?

Is the business stable right now (not in a crisis, turnaround or rescue situation)?

7. Is the business stable right now (not in a crisis, turnaround or rescue situation)?

Do daily questions and decisions mostly still come to you?

8. Do daily questions and decisions mostly still come to you?

Are you willing to hand real decisions and accountability to someone else?

9. Are you willing to hand real decisions and accountability to someone else?

Do you have, or want, written processes and a weekly scorecard someone could run?

10. Do you have, or want, written processes and a weekly scorecard someone could run?